Zendesk
-
How to Setup Zendesk Agent Scripting with Instant Notes - Version 20.5
This article shows how to set up the Zendesk Agent Scripting app with Instant Notes. Go here if you w...
-
Create New Zendesk Tickets from a Node
NEW For more powerful tools consider the new Zingtree CX Actions instead. You can use Zingtree workf...
-
Zendesk Tip: How to send ticket data from Zendesk to Zingtree
Zingtree is able to capture any custom fields from Zendesk and incorporate them into the content of y...
-
Zendesk App: Agent Scripting with Instant Notes - Overview and Benefits
If you are supporting Zendesk users in a contact center, there's no better way to enforce standard pr...
-
How to add Zingtree Session Data to a Zendesk ticket form:
You can use Zingtree with Zendesk's New Request Form to view your customer's Zingtree session history...
-
Zendesk App: Support
You can use Zingtree with Zendesk to view your customer's Zingtree session history side-by-side with ...
-
Zendesk Tip: How to include or exclude agent access to Zingtree
If you want to specify which agents have access to Zingtree from within their Zendesk view, you would...
-
Zendesk Tip: Adding A Workflow to Zendesk Guide Pages
In the Zendesk Help Center, you can add Zingtree workflows to individual articles, or to the main pag...
-
Zendesk Chat Integration (Zopim)
Beyond using Zingtree workflows, one of the best things you can do to ensure a positive customer expe...