Agent Portal
All about the Zingtree Agent Portal.
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Agent Portal
The Zingtree Agent Portal is a simple, standalone way for agents to access interactive Zingtree scripts from the browser. Overview The Zingtree Agent Portal is a simple way to give agents access t...
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Agent Portal Options: Customizing the Agent Portal
Zingtree offers a few ways to customize the look and functionality of your Agent Portal. Here are some of the options: Adding a Custom Logo To replace the default Zingtree Agent Portal logo with yo...
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Agent Alerts
Agent alerts are notifications to agents when critical parts of an interactive decision tree have changed. Overview An agent alert appears like this: Some key points about Agent Alerts: The agent...
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Agent Portal Troubleshooting
There are two common reasons a tree doesn't appear in the Agent Portal: You have tagged your agents, and there are no trees with corresponding tags. Click here to learn about agent and tree tag ma...
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Agent Feedback: How to get comments on your Tree
You can have your end-users or live support agents send you helpful comments on your tree. For Zingtree Hosted trees, you can enable this feature using the Settings tool. The end-users of your t...