Agent Portal

The Zingtree Agent Portal is a simple, standalone way for agents to access interactive Zingtree scripts from the browser. Overview The Zingtree Agent Portal is a simple way to give agents access t...

Agent Portal Options: Customizing the Agent Portal

Zingtree offers a few ways to customize the look and functionality of your Agent Portal. Here are some of the options: Adding a Custom Logo To replace the default Zingtree Agent Portal logo with yo...

Agent Alerts

Agent alerts are notifications to agents when critical parts of an interactive decision tree have changed. Overview An agent alert appears like this: Some key points about Agent Alerts: The agent...

Agent Portal Troubleshooting

There are two common reasons a tree doesn't appear in the Agent Portal: You have tagged your agents, and there are no trees with corresponding tags. Click here to learn about agent and tree tag ma...

Agent Feedback: How to get comments on your Tree

You can have your end-users or live support agents send you helpful comments on your tree. For Zingtree Hosted trees, you can enable this feature using the Settings tool. Agents using the Zingtre...