Workflow Nodes: Automatic Return to Previous Workflow (formally called Workflow Nodes)

About Connecting Workflows

Zingtree makes it easy to break up your projects into smaller pieces, allowing you to connect multiple workflows for your users to travel through different branches during their session.

 

There are several methods you can use to connect your workflows:

  • You can create direct paths to another workflow using Workflow Nodes and then linking to those nodes through Action Buttons or Persistent Buttons.  
  • You can add a Search Form inside a content node that will allow your users to find another workflow in your organization based on the criteria you set.
  • You can add a Tag List template inside a content node to present a list of workflows by tag or nodes by tag for your users to view.

 

Return to Previous workflow 

Using a Workflow Node – you can set up a method for your users to automatically return to the previous workflow, allowing them to easily navigate back to the last step they visited in a previous workflow.

 

How to set it up

  • Create a Workflow Node
  • In the Open Workflow field, select (Return to previous workflow)

     
  • Enable user access to this Workflow Node through an Action Button or a Persistent Button

 

Default return behavior

The Return to Previous workflow default behavior depends on the travel method used to get to the current workflow: 

  • Workflow Nodes: When the user travels workflows directly through Workflow Nodes, returning will lead the user to the starting node of the previous workflow. See the section below to customize the return behavior.

     
  • Search Forms, Tag lists, Persistent Buttons: When a user travels workflows using one of these methods, returning will lead the user to the node where they left off.

     
  • Fallback: In any return scenario, if the system fails to find a previous workflow, a fallback is in place that directs the user to the top of the starting workflow. 

Settings to customize return behavior

Workflow Setting: Return Node Behavior

In your Workflow's Settings > Basic tab, you can access a setting allowing you to set a specific return destination for your users and introduce consistency.

This setting will override the default behavior and direct users to the node specified, no matter how the user previously traveled.

Any specific paths set in Workflow Nodes: Return Node ID will override this broader setting. 

Workflow Nodes: Return Node ID

You can choose specific behavior for the exact return path between the workflow you’re building and the workflow you’re linking to. This will not impact any other path intersecting with this workflow. This will only apply when traveling first through a workflow node.

This configuration will override any broader settings configured for Workflow Setting: Return Node Behavior.
 

 

Manage this setting in the Workflow Node editor, find the drop down for the Return Workflow Node ID field and select the destination node.

 

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