Pause and Resume

Users can resume any Zingtree session. Here's how to set up Pause and Resume.

  • Pause and Resume

    With long, involved decision trees, authors may want to allow end-users to complete the entire tree in separate sessions. So an end-user could start using the tree, go to lunch, and reopen the tree...

  • Starting a new session

    To prevent overwriting your data, it is important to always start a new session for each interaction with a customer or end-user. The Agent Portal has a built-in Done with Customer button to preven...

  • How to Email a Link to Resume a Decision Tree Session

    As life is full of interruptions and distractions, we know that it can sometimes be tricky for end-users to complete a session in one sitting. Here's how your end-users can return to a decision tre...