Feature Release! CX Actions – Transformation Functions & Script Node Featured

We're excited to introduce two powerful additions to Zingtree’s CX Actions toolkit: Transformation Functions and the Script Node — purpose-built for teams looking to bring advanced logic and data manipulation into their automated workflows.

Transformation Functions

Transformation Functions give you the ability to write custom JavaScript functions that dynamically manipulate or format data within your workflows. These functions can access and transform both:

• Form data (key-value pairs collected in your workflow)
  
  
• Workflow Actions data (real-time dynamic data retrieved from third-party systems)
  
  

Use cases include:

• Formatting a date or time
  
  
• Mapping status codes to readable labels
  
  
• Conditionally displaying options based on dynamic values
  
  
• Cleaning or combining field inputs
  
  

Whether you're building smarter decision workflows or streamlining backend processes, Transformation Functions let you inject business logic exactly where it’s needed.

Script Node

The Script Node lets you write and execute JavaScript code snippets directly within your workflows. This means more flexibility, better control, and the ability to process or compute values in-line — all without external tools or additional systems.

Perfect for:

• Calculating results on the fly
  
  
• Creating conditional logic that spans multiple inputs
  
  
• Triggering code-based logic mid-workflow
  
  

With Script Nodes, you can push the limits of what your Zingtree workflows can do, making them smarter, faster, and more responsive.

Learn More & Get Started

Don't current have CX Actions and want to access to this new feature? Contact your Zingtree Account Manager or our Support Team.

Visit the full Help Center article to dive into examples, setup steps, and best practices:
CX Actions: Transformation Functions and Script Node

As always, our team is here to support your implementation — reach out to us if you have questions or want help exploring use cases.