Feature Release! CX Answers Featured
Zingtree Admin
CX Answers
Instant and accurate information at your fingertips!
CX Answers is an AI-powered search engine that helps you find information anywhere in your enterprise, wherever you need it.
- Connect all your CX apps, from Salesforce to Google Drive
- Embed widgets in agent desktops, CRMs, or websites
- Set permissions and tailor answers for user-specific content
- Harness CRM variables for accurate and relevant results (coming soon)
Deploy across customer & agent environments
- Your agents & customers need to get answers faster. Zingtree delivers those right to their fingertips.
Speed up time to resolution
- Ensure agents and customers always find actionable steps to resolve queries. Link knowledge articles to decision trees and guide users with bite-sized steps through troubleshooting.
How to get started?
- Access the Enterprise AI+ plan. Reach out to one of our experts, so they can enable and tailor the experience to fit your needs.
- Connect knowledge data. Connect knowledge data into a single, code-free search solution.
- Customize your integration. Whether it's for your agents or as a self-help option on your website, you can integrate widgets anywhere and everywhere.
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