Feature Release! Introducing Enhanced Search Forms & Traffic Insights

Zingtree has been hard at work, and today we unveil two upgrades on the Zingtree platform.

Enhanced search forms

Remember those times when finding the right workflow inside your CRM or website felt like looking for a needle in a haystack? We've turned things around and improved search forms within content nodes and in-workflows. 

• Tailored searches. Pinpoint precision is now a breeze with our enhanced setup.
• Granular controls. Say goodbye to clutter! Filter searches using agent tags or workflow selections.
• Customized user experience. Navigate with style by choosing where your search results lead.

Visual traffic maps

Say goodbye to guesswork! Introducing an easy method to see traffic patterns for each workflow, providing insights into customer issues or agent selections. 

• Insightful patterns. Visualize clicks between nodes and get unparalleled clarity on customer issues or agent activities.
• Accurate data. Refreshed data twice daily, ensuring you're always updated with the most recent insights. 
• Easy access. Located under the "Usage Reports > Workflow Engagement" section for your convenience.

Dive into the new features today!

- Zingtree Product Team