There are some decision tree knowledge bases where having a search option is a great complement to the various guided paths you provide. For example, this FAQ is built with Zingtree, and sports a search box on the start node.

A search box looks like this:

Search Trees:   Search

Search Scope and Restrictions

When adding a search box, you can specify different scopes:

• Search just the current tree.
• Search ALL the trees in your organization (from all authors).
• Search the current tree, and any trees linked from it via Tree Nodes.

In addition, you can restrict the search as follows:

• Search just tree titles, tags and keywords.
• Search titles, tags, questions, keywords and the content area.

How to add a search form:

1. Go to Overview, and edit the node you want to contain the form.
2. Place the cursor at the place where you want the form inserted.
3. Click the Search button in the Content editor, and select one of the search form options.

Adding Keywords as Search Targets

You can include extra keywords in any content node to expand search results. When editing a content node, just add keywords like so:

Excluding Trees from Searches

You can hide trees from searches. In Settings, under the Security tab, select the "Hide" option:

The Search Terms Report

You can see what your end-users are searching for via the Search Terms Report (under Reports). The report looks like this:

• How to Add Hidden Keywords to Target Search Queries
• Tree Nodes: Link Trees Together

There are some decision tree knowledge bases where having a search option is a great complement to the various guided paths you provide. For example, this FAQ is built with Zingtree, and sports a search box on the start node.

A search box looks like this:

Search Trees:   Search

Search Scope and Restrictions

When adding a search box, you can specify different scopes:

• Search just the current tree.
• Search ALL the trees in your organization (from all authors).
• Search the current tree, and any trees linked from it via Tree Nodes.

In addition, you can restrict the search as follows:

• Search just tree titles, tags and keywords.
• Search titles, tags, questions, keywords and the content area.

How to add a search form:

1. Go to Overview, and edit the node you want to contain the form.
2. Place the cursor at the place where you want the form inserted.
3. Click the Search button in the Content editor, and select one of the search form options.

Adding Keywords as Search Targets

You can include extra keywords in any content node to expand search results. When editing a content node, just add keywords like so:

Excluding Trees from Searches

You can hide trees from searches. In Settings, under the Security tab, select the "Hide" option:

The Search Terms Report

You can see what your end-users are searching for via the Search Terms Report (under Reports). The report looks like this:

• How to Add Hidden Keywords to Target Search Queries
• Tree Nodes: Link Trees Together

Throughout 2022 Zingtree will be upgrading customers to our new faster and more modern user experience! Here's how to tell which experience your Zingtree Authors are currently using.

Log in to your Zingtree Author account and navigate to My Trees. How does your current My Trees page look?

Zingtree Classic

New User Experience