Some customers ask us about Zingtree's security and data retention. Here are the details:

Access Control

Your trees can be made available to just qualified individuals, either by implementing IP Filtering (using the Settings tool).

Infrastructure

We run on Amazon RDS and Elastic Beanstalk. As a part of our SLA, the Zingtree databases are backed up daily.

Our server uses PHP. We sanitize all variables before using them in database reads and writes.

Certification

Amazon is fully ISO certified. Details here.

Snapshotting and Local Backups

Each time you make a change to a change a tree, a "snapshot" is created. You can recover any snapshot from More Tools, Snapshots.  

Role-based authentication

Within your organization, tree Admins can grant or revoke Admin, Edit or View access to trees for collaboration.

Other Security Measures

We run security checks with Qualys, and ensure that there are no database holes. Logins are protected by SSL. In addition, when you create an account, we give you feedback about password strength. Of course, your account is only as secure as the passwords you use.

• Restricting Access by IP Filtering
• GDPR Information for the EU
• Security/Privacy Compliance and Best Practices

Some customers ask us about Zingtree's security and data retention. Here's the details:

Access Control

Your trees can be made available to just qualified individuals, either by implementing IP Filtering (using the Settings tool), or by enabling Single Sign-on for specific trees (under Account, Single sign-on).

Infrastructure

We run on Amazon RDS and Elastic Beanstalk. As a part of our SLA, the Zingtree databases are backed up daily.

Our server uses PHP. We sanitize all variables before using them in database reads and writes.

Certification

Amazon is fully ISO certified. Details here.

Snapshotting and Local Backups

Each time you make a change to a change a tree, a "snapshot" is created. You can recover any snapshot from More Tools, Snapshots.  You can also export the contents of your tree to a file, which can be saved to your desktop PC.

Role-based authentication

Within your organization, tree Admins can grant or revoke Admin, Edit or View access to trees for collaboration.

Other Security Measures

We run security checks with Qualys, and ensure that there are no database holes. Logins are protected by SSL. In addition, when you create an account, we give you feedback about password strength. Of course, your account is only as secure as the passwords you use.

• Restricting Access by IP Filtering
• GDPR Information for the EU
• Security/Privacy Compliance and Best Practices

Throughout 2022 Zingtree will be upgrading customers to our new faster and more modern user experience! Here's how to tell which experience your Zingtree Authors are currently using.

Log in to your Zingtree Author account and navigate to My Trees. How does your current My Trees page look?

Zingtree Classic

New User Experience